1. Reservations must be made through our official website or by contacting us by phone or e-mail.
2. The reservation is confirmed once the guest receives a voucher at their provided e-mail address. The full amount must be paid no later than 14 days before arrival.
3. The allowed number of guests is based on each reservation. However, there must never be more guests in the apartment than the number of guests on the reservation. If, as the main guest, you allow more people to stay than originally confirmed, we may immediately terminate the rental, and you will be charged an additional fee for each night of unauthorized stay.
4. Reservations can be canceled up to 14 days before the scheduled check-in time without incurring any charges.
5. All cancellation requests must be made in writing via e-mail or by calling us. Please provide your reservation details for quicker processing.
6. If a guest does not arrive on the scheduled check-in date and has not canceled their reservation, they will be charged for the entire stay.
7. Refunds for cancellations will be processed within 7-14 business days and will be issued in the same form as the original payment. Please note that processing times may vary depending on your payment provider.
8. Changes to reservation dates or other details are subject to availability and may result in rate adjustments.

By making a reservation with us, you acknowledge that you have read and agreed to our reservation and cancellation policy, as well as any other terms and conditions provided during the booking process. We reserve the right to update this policy, so please review it regularly to stay informed.